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Privacy Policy

  

Effective Date: 5th June 2025


At Knotty or Nice we respect your privacy and are committed to protecting the personal information you share with us. This Website Privacy Policy explains how we collect, use, disclose and protect information through our website www.knottyornice.co.uk


1. Information We Collect

When you visit or interact with our website, we may collect personal information.

Contact Information: Name, email address, phone number or mailing address you voluntarily provide when you fill out forms, subscribe to newsletters or book an appointment.

Health Information: If you choose to provide health-related information to help us tailor your treatments (e.g., allergies, conditions).

Usage Data

Log Data: IP address, browser type, pages visited and time spent on our website.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, understand how our website is used, and improve our services. You can control cookie preferences in your browser settings.


2. How We Use Your Information

We may use your information to:

Respond to inquiries and provide customer support.

Book and manage appointments.

Tailor services to your needs, including safe and appropriate massage therapy, electric therapy, and facial treatments.

Process payments (via third-party processors).

Send appointment reminders and marketing communications (with your consent).

Improve our website’s functionality and user experience.

Comply with legal obligations.


3. How We Share Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our website, schedule appointments or process payments to comply with laws, regulations or legal requests.


4. Data Security

We use reasonable security measures to protect your information from unauthorised access, loss or misuse. However, no online transmission or storage is completely secure.


5. Your Rights and Choices

Depending on where you reside, you may have the right to:

Access and correct your personal information.

Request deletion of your personal information.

Opt out of marketing communications.
You can exercise these rights by contacting us by email (megan@knottyornice.co.uk).


6. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.


7. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children.


8. Changes to This Policy

We may update this Website Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


9. Contact Us

If you have any questions about this website Privacy Policy or our data practices, please contact us:

Knotty or Nice

6 Bench Street

Dover

CT16 1JH


07774 774120


megan@knottyornice.co.uk

Copyright © 2025 Knotty or Nice - All Rights Reserved.

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